Efficient order management through multi-channel ecommerce software

Retailing through multiple channels such as Amazon, eBay, Walmart, Shopify, and more grow your sales and order volume increases. Handling order management for different channels is a tiresome process and prone to mistakes and calculation errors. For such situations, the need for an automated and intelligent multi-channel e-Commerceorder management software is more important than ever.

Order management comprises the entire order process from product listing, inventory, order placement, invoicing, order fulfillment, shipping, CRM, and communication.

Let’s dig into some key reasons for having an e-Commerce order management software and how it is going to systematize order processing for your multi-channel business.

Centralized system for multi-channel orders

Logging into multiple channels can be cumbersome and managing different order formats for each channel. Using a multi-channel e-Commerce Order Management software lets you process all your orders from a single location and lets you customize your orders according to your preferences. This will eliminate the chances of mistakes, duplication, disorganization, and other inefficiencies.

Real-time Inventory Tracking

Multi-channel order management software provides real-time inventory tracking through continuous updates, keeping the data consistent and synchronized on each channel.  It also helps to categorize tasks based on priorities and track progress on the processing of orders. This system alerts about the low inventory levels and can place an order for stock and inventory equipment as the need arises.


Controlled User Access

 The Order Management process requires other business operations to collaborate to complete the cycle of order processing. Therefore, other departments such as inventory, sales, and shipment in your organization need to access the order processing data at different stages. Through controlled access, you can set what data is required by which employee and who can check, who can change, and who is authorized to download data to keep themselves informed. Therefore, multi-channel e-Commerce Order Management software enhances the accountability and reliability of the order management cycle.  

Shipment Transparency

All information on the shipment is stored at a single place and updated regularly. This allows sellers as well as customers to track shipment information and delivery status of the order. If the Customer comes up with any shipment query, your service representative can easily track down the current location of the delivered package. This adds more transparency to the order management system and keeps your customers satisfied.

Now if you have made up your mind for implementing Order management software for your multi-channel business?

ERP Gold also offers an efficient multi-channel e-Commerce Order Management software for small businesses and provides many more benefits mentioned above.


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